Frequently Asked Questions

We are always available to answer any of your questions and address your concerns. Read our frequently asked questions to find answers regarding some of our moving policies & services. Contact us to schedule an on-site consultation and estimate.

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  • The Moving Doctor

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Answers To Common Questions

  • Do you provide on site & virtual estimates?

    The Moving Doctor employs a team of professional moving consultants trained in providing accurate, in-person & virtual estimates. 

  • Do you give binding quotes?

    The Moving Doctor will provide you with a binding accurate estimate.   

  • Does your quote include extra charges?

    Extra charges may include flight charges, long carry charges, appliance charges, storage charges, fuel charges, etc. If you have a piano or any other large items or uncertain circumstance you should let us know in advance, so there are no hidden costs.

  • Do you work for a broker?

    The Moving Doctor is an independent moving company. We occasionally work with Realtors and provide expert moving services to their clients. 

  • What is your current BBB rating?

    The Moving Doctor has an A+ rating with the BBB. 

  • Why are some movers so much cheaper?

    We reccommend getting quotes from 3 to 4 quality moving companies. Whenever you get a quote thats lower than your other estimates, you should question why the mover is able to do a job for so much less than everyone else? It’s highly likely that you will end up paying much more later.

  • What happens if the truck cannot access my residence?

    A shuttle service is required whenever an interstate van is unable to reasonably access an origin or destination residence. Shuttle service is an additional charge based upon the weight of your total move.

  • Are you a member of the ATA or another organization?

     The Moving Doctor is a member of ATA, BBB, LIMSA, New York State Movers and Warehouseman’s Association among other organizations. Our participation in these associations indicates a level of professionalism and willingness to stay abreast of the latest trends within their Industry. 

  • Can a mover move paint, gas or propane tanks?

    No. Movers cannot move hazardous materials including paint, acids, explosives, compressed gases, gasoline, or stains or varnishes.

  • What are the advantages of doing my own packing?

    Doing your own packing is great way to reduce the overall cost of moving. However, we recommned hiring our movers to pack your breakables so they're covered for breakage. The Moving Doctor can provide partial, or full packing services.

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